Frequently asked questions

Shipping and Returns Policy
At Clearlight our goal is to make your infrared sauna buying experience simple, efficient and easy. Our promise is to ensure your total satisfaction. Shipping damage claims are rare, but they do happen. In the event of shipping damage we will promptly replace or fix the damage to your satisfaction. To see our full Shipping and Returns Policy, please go to our Shipping and Returns Policy page  
Improves Skin
The profuse sweating achieved after just a few minutes in your Clearlight sauna carries off deeply imbedded impurities and dead skin cells, leaving the skin glowing and immaculately clean. Increased circulation draws your skin's own natural nutrients to the surface. You'll see improved tone, elasticity, texture and fresh color. Increased blood circulation has also been shown to relieve acne, eczema, psoriasis, burns, lesions and cuts. In addition, open wounds heal more quickly, reducing scarring.
Reduces Stress and Fatigue
Relax in your Clearlight sauna as the stresses and tensions of every day life melt away! Just a few minutes in the gentle warmth of your Clearlight sauna and you'll feel relaxed, rejuvenated and renewed. Many of our customers comment on how much they look forward to their Clearlight Sauna session daily as it's a great time to get away. It's like having a day spa in your home.
Eases Joint Pain and Stiffness
In many countries radiant heat therapy is widely used to treat patients suffering from many forms of arthritis. Radiant heat has also been effective in the treatment of sprains, neuralgia, bursitis, muscle spasms, joint stiffness and many other muscular-skeletal ailments. Much of the stiffness, aches and soreness that comes with aging is reduced or eliminated.
Improves Appearance of Cellulite
Cellulite is a common term used to describe superficial pockets of trapped fat, which cause uneven dimpling or "orange peel" skin. It appears in 90% post adolescent women (almost all women over the age of 20 have cellulite to some degree) and is rarely seen in men. Common but not exclusive areas where cellulite is found, are the buttocks, thighs, and the abdomen. Contrary to popular belief, cellulite is not related to obesity, since it occurs in overweight, average, and thin women. The appearance of cellulite is not always reduced by weight loss. Cellulite occurs in the subcutaneous fat layer just beneath your skin. Your skin is connected to the underlying muscle by vertical strands of tissue. The combination of this connective tissue pulling in on your skin and fatty deposits and fibrosis pushing out against your skin cause the dimpled appearance of cellulite. Since the far infrared radiant heat of the Clearlight sauna warms three times as deep as conventional saunas, it is significantly more effective at reducing cellulite. There is a direct link between the slowing of metabolic rates and the storage of toxins in fat cells. Sauna use and infrared heat can increase heart rate and localized blood circulation, which essentially reverses the above-mentioned trends towards the accumulation of liquids in the fat cells to reduce the appearance of cellulite
Remove Toxins
Infrared Sauna heat increases your blood circulation and stimulates the sweat glands, releasing built up toxins in the body. Daily sauna sweating can help detoxify your body as it rids itself of accumulated highly toxic metals (lead, mercury, nickel, and cadmium) as well as alcohol, nicotine, sulfuric acid, and other organic and inorganic compounds. "Traditional wisdom has suggested that saunas work largely by promoting detoxification through the sweat… Saunas also stimulate cells to release toxins which can then be eliminated by the liver and bowel. Several published studies have now shown that this hypothermic therapy can bring about the rapid removal of a wide range of toxic substances from the human body." John C. Cline, M.D., B.Sc., C.C.F.P., A.B.C.T., Medical Director of the Cline Medical Centre and Oceanside Functional Medicine Research Institute, Vancouver Island, British Columbia, Canada. "The best way to get rid of heavy metals and pesticide residues? The infrared sauna. It has been known for decades that sweating is a wonderful way to get rid of stored chemicals, including heavy metals. In fact, sauna is one of the detoxification procedures used in the Environmental Units in Dallas (Dr. William Rea) and North Charleston (Dr. Allan Lieberman) where the sickest of folks go to heal. But many people, myself included, never could tolerate a sauna. We felt weak, sick, fast heart rate, faint, dizzy, headachy, or just miserable. Thanks to improved technology, the infrared sauna is tolerated much better, because it uses a heat energy that penetrates the tissues better, allowing an overall lower temperature to be used.” Dr. Sherry Rogers, Total Wellness, May 2000
Improves the Immune System
Your Clearlight Sauna's deep heating True Wave II™ infrared heaters will raise your core body temperature, inducing an artificial fever. Fever is the body's natural mechanism to strengthen and accelerate the immune response, as seen in the case of infection. This enhanced immune system, combined with improved elimination of toxins and wastes via intense sweating, increases your overall health and resistance to disease.
Relieves Muscle Pain
The deep heat of your Clearlight sauna helps peripheral blood vessels dilate, bringing relief and healing to muscle and soft tissue injuries. Increased blood circulation carries off metabolic waste products and delivers oxygen-rich blood to oxygen-depleted muscle, so they recover faster. Muscles relax most readily when tissues are warm,for greater flexibility and range of motion. Far Infrared heat relieves muscle tension and thereby helping your body to make the most of its intended healing abilities. Infrared heat reduces soreness on nerve endings and muscle spasms as muscle joints and fibers are heated.
Increase Metabolism, Burn Calories and Lose Weight
As you relax in the gentle far infrared heat, your body is actually hard at work producing sweat, pumping blood, and burning calories. As your body increases sweat production to cool itself, your heart will work harder to pump blood at a greater rate to boost circulation. This increase in your metabolism will burn calories. According to the Journal of the American Medical Association, "Many of us who run do so to place a demand on our cardiovascular system, not to build big leg muscles. Regular use of a Sauna imparts a similar stress on the cardiovascular system, and its regular use may be as effective a means of cardiovascular conditioning and burning of calories as regular exercise." Day Spas and Medi-Spas around the world are using Infrared Saunas more and more to help eliminate cellulite. Since the far infrared radiant heat of the Clearlight sauna warms three times as deep as conventional saunas, it is significantly more effective at reducing cellulite. Read an Interview with actor Jeremy Davies in the New York Times describing how he lost 15kg for the movie "Rescue Dawn" using an infrared sauna.
The difference is the Infrared Heat!
Your Clearlight Far Infrared Sauna is completely safe and produces the same far infrared heat produced by the sun. The Far-infrared heat is required for all living things for optimum health. The radiant heat from your Clearlight Far Infrared Sauna surrounds you and penetrates deeply into your joints, muscles and tissues, speeding oxygen flow and increasing circulation. Using your Clearlight Far Infrared Sauna helps to remove impurities from your cells, specifically the cells inside our fat where our body stores waste and harmful toxins such as cholesterol and heavy metals. When used properly, your Clearlight Far Infrared Sauna will help provide a lifetime of healthful living. Completely harmless, we feel far infrared heat from such sources as the sun (without the harmful ultraviolet waves that the sun gives off) and fires. Just as visible light has a range of wavelengths (running from red to violet), so does infrared light: longer wavelength infrared waves are thermal, while short or near infrared waves are not hot at all, in fact, you cannot even feel them. It is the far infrared energy that is most beneficial, penetrating the skin and increasing circulation to help rid the body of harmful toxins. Toxins are all around us, in the containers that carry our food, in the carpet we walk on, in the food we eat and in the air we breathe.
Can I put my Clearlight Far Infrared Sauna outside?
Yes, all Clearlight Infrared Sauna Models can be used outside. Because we use high-pressure bindings and precision handcraftsmanship, our sauna cabinetry can endure outdoor humidity and dryness as long as you protect it with our optional waterproof cover. Infrared saunas are designed to heat the human body, not the air. Only about 20% of the heat from our heaters goes to heat the air. Because of this, if you live in a place where the temperature gets below 4°C, we don't recommend putting the sauna outside. It will take much longer for the cabin to warm up and it will not get as hot. Please consult one of our infrared sauna specialists for more information about putting your sauna outside.
How does a far infrared sauna work?
The idea behind infrared therapy is to heat your body directly with far infrared heat. In a traditional sauna you are just sitting in a hot room - 82-105°C. In an infrared sauna, the heat is heating your body directly and only 20% of the heat is heating the air. You want to heat your body core, meaning your front core and your back core. Your body absorbs the infrared heat and reacts to it. The infrared heat raise your core body temperature and stimulates your lymphatic system, immune system and your cardiovascular system. Your bodies response to that is to sweat profusely. In addition to the infrared heat triggering a profuse sweat, the water in our bodies also resonate with far infrared heat and this also helps with the detoxification process. With this in mind, you now understand why we stress the importants of both front and back wall heaters in an infrared sauna. If you do not have front heaters in your sauna, you will not raise your core body temperature as well and you will not receive as much of the desired effect. All of our Clearlight Infrared Saunas have heaters all around you... on your front, back, sides and legs.

Have you got more questions? Just call us on +44 118 324 1242